How can I order a Candu test?

Click the send my test kit button on the corner of the webpage to get started.

Does my doctor need to order the test?*

No prescription necessary, but we recommend sharing the results with your medical professional.

How long does it take to receive the results?

Once we have received your sample at the lab, it takes approximately 7-10 business days to complete the review and analysis.

What does Candu do with my child’s DNA sample once it's processed?

Your child’s DNA saliva sample is strictly used to process their results. We do not keep or store the sample you provide us. Once their results are generated their saliva sample is destroyed.

How do I know if my sample has been delivered at Candu®?

Once your child’s test kit has shipped back to us, you can log into the patient portal on our website and track the status of their sample.

Disclaimer

*Our reports have not been evaluated by the Food and Drug Administration. The contents on our website and our reports are for informational purposes only, and are not intended to diagnose any medical condition, replace the advice of a healthcare professional, or provide any medical advice, diagnosis, or treatment. Consult with a healthcare professional before making any major lifestyle changes or if you have any other concerns about your results. The testimonials featured may have used more than one Candu or Candu vendors’ product or reports.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@candu.com

Other inquiries? Let's chat.

Please email us at info@candu.com